Delete your account

Email us from the address connected to your Simba account. Include your account email and write “Simba account deletion request” in the subject. We may ask you to verify ownership before completing the request.

If the button does not open your email app, send the request directly to support@simbavocabulary.com.

1. Open Simba Vocabulary Builder and go to Profile.
2. Select Delete Account.
3. Confirm by selecting Delete.
4. Sign in again when prompted to verify the request.

You do not need to use both methods. Either the in-app flow or the email request is sufficient.

Deletion removes your Simba account, authentication profile, profile information, learning preferences, created word decks and vocabulary, practice progress, device identifiers stored with the account, and support records linked to your account.

This action is permanent and cannot be undone. Deleting Simba does not automatically cancel an App Store or Google Play subscription; manage active subscriptions in your store account before or after requesting deletion.

In-app deletion is initiated immediately. Email requests are processed after ownership verification and completed without undue delay, normally within 30 days. We will contact you if more information is required.

We may retain limited purchase, fraud-prevention, security, or legal records where required for a legitimate purpose. Aggregated or de-identified information that can no longer identify you may also remain. See the Privacy Policy for details.